Credit Policy

Every effort is made when pulling your order to assure accuracy and quality. However, if you receive product that is unsatisfactory, please adhere to the following procedures:

All credits must be requested within 24 hours of delivery. No credits will be issued if the box has been written on or damaged. 

To submit a credit, please provide the date, invoice number, and product ID for the product. Credits should be emailed using this credit form to credits@cpw.coop 

Bottle credits must be called in before product can be returned. The driver will provide a credit slip for the customer to sign and will load the bottles at that time.